Personal data refers to any information relating to an identified or identifiable natural person, whom the latter can be identified, directly or indirectly, in particular by reference to an identifier. This personal information may be processed – such processing refers to any operation which is performed on personal data such as collection, recording, organisation, structuring and storage.
We only collect personally identifiable information (i.e. information identifying one individual from the other) which would have been provided to us to provide you with our Services or when you receive communications from us, or when you send us an email or other communication. We may also acquire personal data from or through third parties with whom we have an agreement in order to provide our services. Examples of personally identifiable information may include but are not limited to, the name, physical address, email address and phone number.
We will process personal data fairly and lawfully, and only to the extent necessary as may be allowed in terms of law or in terms of our agreement or our terms and conditions. When processing your personal data, we will make sure that the processing shall be lawful and only, if and to the extent that at least one of the following applies:
We may sometimes contract with third party service providers to perform functions or services on our behalf and these third party service providers may have access to your personal information, such as names and email address required to perform their functions. We will make sure that such third party providers have undertaken to use any personal data legitimately and in accordance to our written instructions or agreements.
In terms of the aforementioned regulations we protect the fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data.
As a data subject you have the following rights:
If you would like access to the information that we hold about you, if any of the information that we hold about you is inaccurate or out of date, or if you wish to withdraw your consent to the processing of your data or to restrict or object to us processing it, please let us know by getting in touch via one of the methods set out under the header “Contact Us” below.
If you object to our processing of your personal information, we will respect such requests in accordance with our legal obligations. Your objection may mean that we may not be able to perform the actions necessary to achieve the purposes set out above.
We may be required or entitled to retain your information to comply with legal and regulatory obligations and to protect and exercise our legal rights and legitimate interests.
We are committed to protecting our visitors’ privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. When you fill the form on the “CONTACT US” page, we use the personal information submitted in the form only to respond to your message. This personal information will not be kept longer than necessary and will be deleted once the feedback requirement is met.
We may transfer your personal information outside of Malta. The countries to which your personal information is transferred may not offer an equivalent level of protection for personal information to the laws of Malta. Where appropriate, we will take steps to ensure your information is transferred subject to appropriate safeguards, such as by entering into data transfer agreements. Where we have put data transfer agreements or similar safeguards in place, we may be able to make a copy of this available to you if you contact us via one of the methods set out under the header “Contact Us” below.
We have a data retention policy that sets out how long we keep your information. This policy is based on the type of information, the purpose of collection, and the system within our platforms in which the information is held. We keep your personal information for no longer than we need to in order to carry out those purposes for which your data has been collected.
To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate technical and organisational measures to protect your personal data.
Should you have any questions, comments and requests regarding the processing of your personal data you may contact us through any of the following methods:
By phone: +356 2226 8888
By email: firstname.lastname@example.org
By mail: Malta Retailing Limited: 4, Pinto Road Marsa, Malta